Starplex Corporation - CMS

Starplex Corporation, or as many refer us to “CMS” provides Crowd Management Services for your entire event needs. These Ambassadors are experienced in managing crowds with additional training given to them, as compared to the Guest Services Division. This training allows for handling crowds rushing aisle ways, handling disturbances, enforcement of clients’ rules and regulations, public safety inspections, alcohol enforcement, front of stage mosh pit techniques, evictions of guests and report writing.

The ambassadors chosen for specific assignments in the crowd division must possess strong verbal communication skills. Some positions require the ambassadors to be larger in height and strength because they will be the ones interacting with guests violating rules or who may need assistance over front of stage barricades. These ambassadors are carefully chosen by management and strategically positioned based on their overall skills.

There are many operational duties that crowd management and event staff do that goes unnoticed by the guests. Conflict resolution, removing disturbances or crowd unrest away from the crowds view, shutting down aisle ways closest to the stage, as well as many others will facilitate efficient crowd management for your events. Our experienced ambassadors work within an event to carry out our techniques while providing continuing on the job training for staff in need of training.

Crowd management staff is the most viewed and critiqued division of Starplex Corporation or any facility staff. The clients, promoters and guests watch them closely on how they interact with the guest and how they problem solve. The Starplex Corporation management works directly with its supervisors to ensure the success of this division.

The crowd management staff has the opportunity to work varieties of concerts and special events for Starplex Corporation. Because we are the largest crowd management/guest services company in the Northwest we are able to offer year around events throughout our five regions.

Our staff is carefully selected, trained, and informed of the needs of each event. The skills, dedication, and leadership of our Supervisory staff are second to none.

Starplex Corporation has the ability to design and develop a complete and detailed Emergency Procedures Plan for each specific facility which we serve. This plan coordinates all public safety and emergency agencies into one cooperative plan.